Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it.
It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We do not exchange items.

Sending Returns

To return your product, you should mail your product to:
Mr S Bishop
5 Hallsland Way
Oxted, Surrey
RH8 9AL

You will be responsible for paying for your own postage costs for returning your item. Postage charges, including return postage, will be refunded ONLY if the item is not as described or has been damage in transit. Should the item be damage in transit back to me you NOT be refunded.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at steven@meridiangallery.co.uk for questions related to refunds and returns.

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